Steven Burns, FAIA Steven Burns, FAIA

Benchmarking: The Secret Weapon of High-Performing Firms

Many AE firms misuse data, drowning in reports without action. KPIs help, but true progress requires benchmarking wisely and looking beyond peers. Innovation, like Apple’s Genius Bar, shows firms must reimagine client experience, not just compare metrics. Data should drive change, strategy, and customer-focused leadership.

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Steven Burns, FAIA Steven Burns, FAIA

Why You Should Leverage Analytics and Reporting in Your AE Firm

Firms relying only on intuition or spreadsheets risk inefficiency and poor decisions. Reporting provides structured snapshots, while analytics reveals patterns, predicts outcomes, and guides strategy. Leveraging both through AE-focused tools boosts efficiency, risk management, financial performance, client relationships, and competitiveness, making data-driven decision-making indispensable.

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Steven Burns, FAIA Steven Burns, FAIA

Pushing the Envelope of Architectural Services

Architects often limit themselves to standard services, but opportunities abound in VR, product design, branding, disaster relief, heritage conservation, space planning, and more. By diversifying services, applying creative skills to new markets, and proactively marketing them, firms can build resilience, attract clients, and create new revenue streams.

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Steven Burns, FAIA Steven Burns, FAIA

Earned Value Management: the Ultimate KPI for Architects

Earned Value Management unites scope, schedule, and cost, offering a 3D view of project health. Tracking planned value, earned value, and actual costs enables smarter decisions, scope management, and profitability. With real-time software, EVM helps firms predict outcomes, improve efficiency, and strengthen long-term financial stability.

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Steven Burns, FAIA Steven Burns, FAIA

3 Reasons Why Spreadsheets Are Destroying Your Business

Spreadsheets waste time, introduce errors, and delay critical insights. They rely on flawed human input, reinforce bias, and make firms reactive instead of proactive. Real-time dashboards and automated tools provide accurate, immediate data, empowering smarter decisions, improving efficiency, and protecting profitability by replacing outdated spreadsheet dependency.

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Steven Burns, FAIA Steven Burns, FAIA

The Top 10 KPIs Every Professional Services Firm Should Track

Tracking KPIs such as utilization, effective bill rate, client satisfaction, retention, and project profit helps firms measure performance, identify improvement areas, and stay competitive. Best practices include selecting relevant KPIs, ensuring accurate data, setting benchmarks, and reviewing regularly with business intelligence tools for informed, agile decision-making.

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Steven Burns, FAIA Steven Burns, FAIA

How to Accelerate Your Cash Flow with Integrated Payments

AE firms often face payroll-revenue misalignment. Staggered invoicing and integrated payments smooth cash flow, reduce reliance on credit, and accelerate collections. Automated systems like BQE CORE simplify invoicing, streamline approvals, and enable clients to pay online, ensuring faster revenue, reduced administrative burden, and healthier financial stability.

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Steven Burns, FAIA Steven Burns, FAIA

8 Tips for Architects to Prevent Over-Budget Projects

Successful projects require detailed planning, real-time monitoring, effective communication, project management tools, contingency funds, stakeholder alignment, scope control, and team training. Applying these steps ensures budgets stay intact, risks are managed, and teams remain accountable—creating profitable, efficient, and financially stable outcomes for architectural firms.

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Steven Burns, FAIA Steven Burns, FAIA

Tips to Master the Project Life Cycle

Mastering projects requires discipline, planning, monitoring, and the humble checklist. Applied in initiation, planning, execution, and closure, checklists ensure clarity, communication, and control. Success stories and failures show how realistic goals, stakeholder alignment, and technology support can prevent missteps, reduce risk, and improve project outcomes.

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Steven Burns, FAIA Steven Burns, FAIA

Advice from an Architect: How to Find New Clients

Attracting clients requires aligning marketing with a strategic plan—mission, target audience, SWOT, and measurable goals. Effective tactics include strong branding, client-focused websites, SEO, content, social media, networking, referrals, and community involvement. Consistent, targeted strategies generate quality leads, strengthen reputation, and foster long-term firm growth.

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Steven Burns, FAIA Steven Burns, FAIA

Architects: How to Write a Business Plan in 10 Steps

A concise business plan should cover executive summary, personal description, market analysis, services, marketing, operations, financials, development, risk management, and exit strategy. Keeping it short, updated, and aligned with strategic goals ensures firms stay viable, build value, and approach architecture as a sustainable business.

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Steven Burns, FAIA Steven Burns, FAIA

Importance of Initial Project Assessment

Thorough project assessments prevent costly failures. Reviewing scope, stakeholders, budgets, and risks helps identify red flags like unrealistic timelines, unclear scope, or poor communication. Proactive risk management, clear goals, contingency planning, and regular monitoring protect firms’ reputations, reduce financial exposure, and set projects on a path to success.

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Steven Burns, FAIA Steven Burns, FAIA

Top-Down vs Bottom-Up Financial Planning

This article compares top-down and bottom-up financial planning, arguing that firms benefit most from a hybrid approach. Top-down sets strategic goals, while bottom-up provides operational accuracy from project-level data. Combined, they improve communication, accuracy, risk management, adaptability, and engagement. Regular monitoring with integrated tools ensures balanced, realistic, and flexible financial planning.

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Steven Burns, FAIA Steven Burns, FAIA

Cash Flow Projections: Why Your Firm Needs Them

Cash flow projections ensure firms can meet short-term obligations, plan strategically, manage resources, budget effectively, and identify risks early. Unlike profit, cash flow is survival. With the right technology, such as integrated platforms like BQE CORE, firms can automate processes, centralize data, and maintain financial health—the oxygen for long-term stability.

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Steven Burns, FAIA Steven Burns, FAIA

Transition to Retirement: Ensure Your Firm is Set Up for Success

This article stresses the importance of treating your firm as your greatest investment and planning for retirement through succession. Most small firms overlook exit strategies, risking lost value. By identifying successors, mentoring talent, and structuring gradual transitions with legal and financial planning, owners can preserve culture, sustain operations, and unlock wealth.

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Steven Burns, FAIA Steven Burns, FAIA

How To Use AI in Your Business for Both Imagery and Language

AI is reshaping architecture and engineering through language and visual tools. Large Language Models streamline research, communication, documentation, and collaboration, while generative AI aids design, drafting, and simulations. Visualization platforms like Midjourney inspire new forms and styles. AI boosts efficiency, reduces errors, and expands creative potential, transforming workflows and client engagement.

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Steven Burns, FAIA Steven Burns, FAIA

The Art of Profit Planning: Setting Realistic Financial Goals for A/E Firms

This article urges AE firms to treat profit planning like project planning: set goals, build budgets, and track progress. A profit plan aligns revenue, expenses, fees, services, and utilization with realistic financial targets. Success requires transparency, communication, staff involvement, technology, and flexibility. Proper planning boosts profitability, decision-making, and long-term stability.

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Steven Burns, FAIA Steven Burns, FAIA

10 Tips to Prevent Employee Burnout

This article highlights burnout as a serious risk in AE firms, hurting productivity, health, and retention. It offers 10 prevention strategies: manage workloads, encourage breaks, promote work-life balance, foster open communication, provide mental health support, recognize efforts, offer career development, build positive culture, allow flexibility, and ensure adequate tools.

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Steven Burns, FAIA Steven Burns, FAIA

Are Your Project Delivery Methods Driving Success For Your Firm?

This article explores five project delivery methods—Design/Bid/Build, Construction Management at Risk, Design/Build at Risk, Design/Build Not-at-Risk, and Integrated Project Delivery—highlighting pros, cons, and case studies. Choosing the right method depends on scope, budget, complexity, and client needs. Success requires clear communication, risk management, performance metrics, and leveraging tools like BQE CORE.

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Steven Burns, FAIA Steven Burns, FAIA

When the Seed of Creativity is Ceded to Artificial Intelligence

This article explores how AI tools like Midjourney are reshaping architectural design. In seconds, prompts can generate conceptual renderings that once required hours of sketching. While current outputs lack refinement, rapid advances suggest AI could soon create editable BIM models. Architects risk irrelevance unless they adapt, evolve, and integrate AI-driven workflows.

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